What is a Hosted PBX?
A Hosted /cloud PBX is a VoIP-enabled office telephone switch that is provided on a subscription (per extension per month) basis. Housed in resilient data centers, hosted PBX services tend to offer greater flexibility and scalability at lower overall cost when compared to their traditional in-house counterparts.
Services are delivered directly to the customer from the platform provider (www.MedTelServices.com) who maintains direct management of the PBX, or, via authorized partners and resellers. In either case the central components of the solution – the PBX, management support and upgrade to the PBX, and external call termination services, come bundled as part of an all-inclusive packaged offering.
Benefits often associated with hosted PBXs
- Upfront Cost Savings: No need to acquire specialized in house PBX hardware. With a Hosted PBX the office telephone system is configured, operated and maintained remotely by your PBX provider.
- Ongoing Cost Savings- In most cases the Hosted PBX will prove more cost-effective over the long run when compared to a traditional PBX. Savings here are in addition to the initial savings on capital outlay and come by way of eliminating call out charges, reduced line charges, lower call costs.
- Geographical Flexibility- Employees can work from virtually anywhere! Softphones running on PCs, apps running on smartphones, remote desktop phone units offer tremendous flexibility and ensure that employees can remain 'at their extension' while being off site.
- Scalability- Traditional in-house systems tend to be limited in terms of how many users they can handle. Many are also limited in supporting lines from local telephone providers. By contrast a native IP solution can readily expand in line with business growth and broadband availability.
- Quick Setup- a Hosted PBX solution is quick to set up – typically a new service can be provisioned within 20 days, often sooner.
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