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Why Your Business Needs MedTel Cloud-Hosted VoIP
- The Challenge for Businesses • Maintain high standards of service. • Advance technological functionality without breaking the bank. • Improve employee efficiency with special attention to keeping communication systems simple and streamlined.
- Bringing Your Devices Under the Cloud • IP Desktop Phones – Connect through a broadband internet connection using an Ethernet cable. • PC Application – A “Softphone” that operates from a desktop or laptop. • Mobile App – Stay connected on your Apple or Android smartphone.
- Integrated Communications with Easy Management Options • Users can manage their calls through a browser-based portal. • Forward voicemails to your email, or even set the system up to record calls with optional call recording. • Dial from your desktop PC.
- Out of Many Devices, One Caller ID • Fixed Mobile Convergence lets incoming calls display the Caller ID on the device set as active, letting your employees answer from wherever they are. • Users can switch between “active” devices quickly and easily. • While being able to make calls from multiple devices, a single user will display only one Caller ID (and have only one voice mailbox) for all of his or her registered devices.
- An Automated Attendant Gives You a Surprisingly Personal Touch • Allows you to create up to 100 different interactive menus and messages for incoming callers, based on the options they select. • Create menu trees that can get your customer to the right department quickly and without frustration. • Personalize your approach by offering different language preferences, a greeting based on the time of day, and so on.
- Making Conference Calls Painless and Productive • System supports 3-party conferences for all users. • Hold up to two separate 7-line call-in conferences at a time. • Reliable, clear and encrypted calling means you don’t have to worry about security or productivity. • Record conference calls and email them to the participants once the conference is finished. (Requires optional call recording.)
- Simplicity is Key With MedTel Cloud • No IT person required – MedTel Cloud is built user friendly in all aspects, if configuration changes are needed just give our team a call. • A worry-free system – maintenance, support and upgrades are included in your monthly subscription.
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